Hidden little jem, nice range of cars all at a fair price.
Great service by Alex and fine selection of quality preloved cars at reasonable prices
I purchased a rav4 from this garage and I can honestly say it's the worst thing I've ever done, to start with it needed a new timing belt ,2 weeks later it broke down after the rac recovered it the garage had to replace break discs, shoes and pads , a week later I could smell burning so back into the garage again and this time it was the handbrake cable, and the worst thing was they then informed me that the underside of the car is completely corroded as if it's been in salt water!! When we went to Alexander Daniel to view the car he repeatedly told us that they only sold good low mileage vehicles from main dealers well I've brought a lemon that's cost me a fortune, I would advise people to avoid this garage and their vehicles at all costs
Looked at a car, test drove it. Liked it. Asked them to mot it the same day. They didn't contact me so I phoned and was told they couldn't get it motd until several days later. They never bothered to call me. I had to chase.The mot was due to be done on the Tuesday and they were to call me and we do the deal and I buy the car. Due to their lack of customer service and failure in promise to me, I decided to call Monday to check all was on for tuesday as I was selling my car Tuesday and couldn't be without a car. Was told mot was still on for Tuesday .. However due to people being in touch, they decided to raise the price significantly..I hadn't put a deposit on the car so there was no legal hold on it for me. Needless to say I wasn't happy and didn't but it. I write this review to allow you to draw your own conclusions... I have stated the absolute truth. The facts are towards me:They failed at meeting their promises. They failed at communicating Money came before my customer satisfaction and care. Again I remind you, I do not tell you how to think. Draw you on own conclusions .. Remember this was pre sale, makes me wonder what their post sale would have been like.
Honest garage, Alexander a true gent did everything he said he would do will definitely buy another car from him.
Alexander Daniel & Co Ltd is a UK Car Dealer based in Wilmslow, North West England. Alexander Daniel & Co Ltd is located at Northern House, 3 Kennerleys Lane, Wilmslow, Cheshire SK9 5EQ, UK.
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